At its best, digital healthcare promises to improve health and medical systems for patients and for providers. Empowered patients in an ideal system will learn to use care networks effectively. Physicians and other medical professionals will increase their reach and success levels through efficient resource allocation. That idealized vision sounds wonderful, but raises many questions. Patient access and engagement is key to any healthcare system success, but patients don’t build their own access channels. To answer the need for patient access, Bethesda, Maryland-based Mytonomy showcased the Mytonomy Cloud for Healthcare software-as-a-service (SaaS) platform at CES 2022.

Mytonomy is a video-based patient engagement platform. The platform design promotes improved patient experience by helping them engage in all aspects of their health care. The platform is intended to improve critical care access for all patient populations. Patients can stream the Mytonomy video content on their phones, tablets, or PCs. Mytonomy even added a Roku link for access by TV. According to Mytonomy, patients only retain about 20% of written instructions and content, so a primary goal is to work with patients before appointments and post discharge to train them to take care of themselves.

There’s quite a bit to the Mytonomy platform. The system can integrate with EMRs such as Epic and Cerner. Mytonomy has partnerships with pharma and med-tech companies to create interactive digital content and smart surveys. This content is designed to complement telehealth virtual visits and remote patient monitoring. The company can also tailor the platform for specific health plans and employers, including branded sites and Roku channels.

Mytonomy is an early wrap-around virtual healthcare platform. We expect to see more such comprehensive digital patient relationship management systems. The promises of empowered patients and efficient healthcare delivery are equally exciting. Our greatest concern at the outset of this new potential for patient engagement is for patients who are unable to even step onto the new platform. There are large segments of the population who don’t have the means, the trust, or the tech savviness to use smartphones, PCs, or tablets to access a virtual healthcare system. Still, this is a good step in the right direction.