The COVID-19 pandemic highlighted the need for remote patient access and monitoring. According to the CDC, there are 54 million adults in the U.S. who are 65 or older. Two of the CDC’s imperatives for senior health care include helping seniors stay active and independent, along with developing resources to help caregivers provide quality care to older adults. Wilmington, Delaware-based DaylaCare is developing an AI-integrated care management platform for elderly people.
DaylaCare will provide daily check-ins with personalized, AI-powered questions for relatively quick and unobtrusive monitoring. A family member or caregiver sets up the DaylaCare app with the senior’s profile, including areas of health concern. The platform calls the senior on the telephone each day for check-in that takes about two minutes. The robot caller asks a rotating selection of AI-driven and validated questions based on the person’s profile. The person’s responses can elicit other questions for further information for future calls. Each day’s questions and answers are sent to selected family members and caregivers each day via email or text message. The app will also underscore responses or changes in responses that might require a follow-up.
DaylaCare is still in beta version. There will be three DaylaCare pricing plans: Free, Premium, and Enterprise. The free service will check in daily with one senior with a U.S. phone number. The service will send daily notifications by email. The family member or caregiver can also access full call history reports in the app. The Premium plan, at $30 a month per patient, will monitor multiple people. The Premium will send daily call records by text or email and will support international calls. The Enterprise plan, appropriate for large organizations, will include a branded portal, expert support, and customizable questions.
DaylaCare sounds like it could be an affordable way to have consistent touch points for seniors and aging-in-place situations. One concern about relying on such a service with any population is that it only works if they answer the phone. Still, this sounds as though it may be an appropriate solution for many seniors who are aging in place, as well as for their families and caregivers.
